Originally published on the Salesforce "360 blog" Customers care about end-to-end experiences, not how your company is organized. Business leaders are quick to say that a connected customer experience is a major business priority. But the truth is that they are struggling to do it well. New data captures the gap between business and digital transformation and the integrated experiences customers desire. Countless growing departments, new services abound, and the truth remains: Customers have to see you as one company.

Transformation is an important concept and practice in contemporary business terrain. An investigation uncovered the prospects of a whopping 75% of standard and poor's 500 overall revenue over the following 15 years. A different investigation via artificial intelligence business tool uncovered more than three enterprises will be removed from the list over the following five years. The third investigation revealed an increase in the frequency at which frontrunner firms would lose their prominent ranking in a single epoch. In the contemporary commercial terrain, it is certainly not sufficient to be content with swelling progression. It is much more important for firms to intermittently experience transformations that is required acquire and maintain an elevated position.